Terms and Conditions

Copywriting and Proofreading

Before each project, we will provide a quote so that you know exactly how much the work will cost. Any changes to the original brief initiated by the client may require us to adjust the cost. The total price of your project will include:

• A half hour discovery call and quotation
• A maximum of 2 re-drafts of the project specified in the original brief
• Any minor amendments to your project
• Advice and consultation by email as necessary

Any additional work requested that isn’t covered in the original brief will be quoted separately and added to the original invoice.

The Copywriting 

The Brief will be supplied by the client and must clearly outline the project requirements. Further information will be requested as required during the creative process.

Commencement of Work

RLC Words will carry out work only where an agreement is provided by email. An ‘order’ is deemed to be a written contract between RLC Words and the client.

RLC Words reserve the right to refuse to create material which may be deemed offensive, illegal or controversial.

Timescale and Deadlines

We will make every effort to ensure your project is delivered on time. In the unlikely event that we cannot meet the agreed deadline, we will let you know as soon as possible. We will not be held liable for any loss or damages to any party as a result of missing a deadline.

Payment Terms

For certain projects, we require a 50% deposit of the total fee before commencing work. You will be advised of whether this applies to you during the quotation stage. For larger projects, we will arrange staggered payments, to be paid when we meet project milestones. Ongoing commissions, such as blogging, will be invoiced monthly.

All invoices are sent electronically, unless agreed otherwise, and are payable within 10 working days of receipt. We accept payments by BACS, Stripe, PayPal and GoCardless, but unfortunately we do not accept cheques.

Intellectual Property Rights

Upon completion of the project and once we have received payment, all copyrights are automatically transferred to the client. We reserve the right to use any extracts of our work for our portfolio. Similarly, if we’ve worked alongside a subcontracted copywriter, they will also have the right to use any extracts of their work on their portfolio and marketing materials unless otherwise agreed beforehand.

Whilst we make every effort not to breach any copyright, you agree to indemnify us against action that may arise as a result of using our services.

Errors and Omissions

We make every effort to ensure that the project is proofread, grammatically accurate and factually referenced where applicable. However, we cannot guarantee that every project is completely free from typographical, grammatical or factual errors.

Indemnity

By using our services, you agree to indemnify us against any claim, including that of a third party, for compensation or damages resulting from the use of our written material or from unsought permissions to use my material.

Although every piece of written content we produce is original, the client accepts full responsibility for checking the authenticity of the project, including research materials and citations supplied and indemnify us of any compensation for loss or damages.